FAQ Groupware
How can I login into Groupware?
You'll find the Groupware at https://groupware.uni-greifswald.de. You can login by using the credentials of your user account.
I can’t log in to the groupware. What can I do?
In most cases, this is due to an incorrect username or password. To ensure that the username/password combination you are using is correct, it is best to try logging in directly to the Account Management as a test. If you are unable to log in there either, you will need to reset your password via the Account Management. To do this, use the ‘Forgotten password’ link. If you have not provided a reset email address, you will need to visit the University Computer Centre with your identity card. If you can log in to the Account Management but not to the groupware, please contact the URZ hotline.
Why can’t I access the groupware page on my computer any more, even though it works on other computers?
For security reasons, access to the groupware website is blocked for individual computers or IP addresses for 30 minutes if several failed login attempts are made from that computer within a short period of time.
One or more tabs / modules (e.g. Calendar) are no longer displayed. What can I do?
Right-clicking on a module’s tab removes it from the overview. This allows you to display only the modules you need for day-to-day use. However, the tab can be restored at any time by clicking on Start Menu in the top right-hand corner and selecting the relevant module from the list.
Why can I only see the ‘Email’ and ‘Address Book’ tabs?
There are two possible reasons for this.
- Either the other available modules have not been selected. You can find all the modules available to you in the top right-hand corner under Start Menu.
- You have logged in with a functional account. Only these two modules are available to functional accounts. A personal account is required for all other modules.
What are ACLs and what types are there?
Access control lists (ACLs) are used to control access permissions for individual modules and elements within the groupware.
This makes it possible, for example, to grant groups or individual users read or write access to your personal calendar. The same applies, for example, to folders in your personal file storage. You can find details on how to configure this for each individual function on the relevant documentation page.
The following permission levels are available:
| Level | Meaning |
|---|---|
| Read | The element (e.g. calendar) is read-only. |
| Read and create | The item (e.g. calendar) can be viewed and new entries can be created; it is not possible to edit existing items. |
| Write | All rights from previous levels and existing entries can also be modified. |
| Write and delete | In addition to the previous steps, existing entries can also be deleted. |
| Manage | The properties of the item can be changed; in other words, with these rights you can, for example, also modify the permissions for calendar access. |
Before granting administrative permissions to another user or a group of users, please consider whether this is necessary. Write access is entirely sufficient for creating or deleting entries – for example, in your to-do list.
How can I add an image to my email signature?
Only a plain text signature can be added in the email settings. To include an image in an email signature, you must create an email template.
Where can I find further information on how to use the groupware in general?
For information on the basic functions of the individual groupware modules, please refer to the relevant guides in the Services – Web Services – Groupware section.